Privacy Policy

TradeLikeNick (“we”, “us”) runs this website and the courses, books, coaching and community sold on it. We are responsible for the personal information described in this policy. You can reach us about privacy at any time at hello@tradelikenick.com.

Information you give us.

• Your name, email address and password when you create an account.
• A profile photo, if you choose to upload one.
• Anything you send us, such as support emails or questions in live sessions.
• If you book a call with Nick, the name, email address, time and any answers you give in the booking form.
• If you join coaching or the Trading Lab, what you choose to share with Nick about your trading, such as your experience, the markets you trade, your trades and your journal entries.

Information created as you use TradeLikeNick.

• What you buy, your order history and your refund requests.
• Your premium community membership, if you have one, and its billing status.
• Your library, wishlist, and where you stopped in each lesson.
• Technical data such as your IP address, browser, device type and sign-in times, which our hosting and sign-in providers log to keep accounts secure.

Payment information. Card payments are taken by Stripe. Stripe receives your card details directly. We only receive a record of the payment, such as the amount, date, card brand and last four digits. If you join the premium community, Stripe keeps your card on file so it can charge each month until you cancel.

We never connect to your brokerage account. The only trading information we hold is what you choose to share with Nick in coaching or the Trading Lab.

• To create and secure your account and sign you in.
• To give you access to the courses and books you buy, and to process payments and refunds.
• To remember your progress and sync it across your devices.
• To send account emails, such as sign-up confirmation, password resets, receipts and membership confirmations. You cannot opt out of these while you have an account. We contact you by email only. We do not send text messages.
• To run your coaching: booking your calls and reviewing the trades you share with Nick.
• To send news about new courses and live sessions, only if you ask for it. Every such email has an unsubscribe link.
• To answer your questions, prevent fraud and account sharing, and comply with the law.
• To understand which lessons are useful so we can improve them.

If you are in the UK, the European Economic Area or a similar jurisdiction, we rely on these legal bases:

• Contract for running your account and delivering what you buy.
• Legitimate interests for security, fraud prevention and improving lessons.
• Consent for marketing emails. You can withdraw it at any time.
• Legal obligation for keeping tax and accounting records.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We share it only with service providers who help run TradeLikeNick and who may use it only to provide their service to us:

• Supabase hosts our database and handles sign-in.
• Stripe processes payments and premium community billing.
• Resend delivers our emails.
• Calendly handles booking calls with Nick.
• Cloudflare stores the course videos, books and profile photos.
• Upstash counts requests, by IP address or account, for a short time to stop abuse. Email addresses are stored there only in a scrambled, one-way form.
• Swarm hosts the community. If you join the premium community, we share your name and email address with it to give you access.
• Anthropic (Claude) and Perplexity host some of Nick’s web tools, such as the journal apps. What you enter in those tools is handled by those companies.
• Our website host serves the site and keeps standard server logs.

We may also disclose information when the law requires it, to protect someone’s safety, or as part of a sale or merger of the business. In a sale, this policy would continue to apply to your information.

We only use cookies that the site needs to work:

• A sign-in cookie that keeps you logged in.
• A short-lived cookie that remembers your email between signing up and confirming it, so we can resend the confirmation link. It is deleted once you confirm.

We do not use advertising cookies or cross-site tracking. If we ever add analytics that need your consent, we will ask first and update this policy.

Because we don’t track you across websites, nothing changes when your browser sends a “Do Not Track” signal.

We keep your account information for as long as your account is open. When you delete your account, we delete or anonymise your personal information within 30 days. The exception is purchase records, which we keep for as long as tax and accounting law requires, usually up to seven years. Backups are overwritten on a rolling schedule.

Passwords are hashed and never stored in readable form. Data travels over encrypted connections and access to our systems is limited to people who need it. No system is perfectly secure, so please use a strong, unique password. If a breach affects your information, we will tell you and the relevant authorities as the law requires.

Depending on where you live, you can ask us to:

• Give you a copy of the personal information we hold about you.
• Correct anything that is wrong. You can change your name yourself in account settings.
• Delete your account and personal information.
• Send your information to you or another service in a portable format.
• Stop or limit certain uses, including marketing emails.

Email hello@tradelikenick.com from the address on your account and we will respond within 30 days. We will not treat you differently for using these rights. If you are in the UK or EEA, you can also complain to your local data protection authority.

Our service providers may store and process information in the United States and other countries. Where the law requires it, we rely on safeguards such as the European Commission’s standard contractual clauses for these transfers.

TradeLikeNick is for adults. You must be 18 or older to create an account, and we do not knowingly collect information from anyone younger. If you think a child has signed up, email hello@tradelikenick.com and we will delete the account.

We will update this policy when our practices change and show the new date at the top. If a change is significant, we will email you or show a notice when you sign in before it takes effect.

Questions or requests about your privacy? Email hello@tradelikenick.com. For the rules on using TradeLikeNick, see our Terms of Service.